We use natural cleaning products, such as eucalyptus oil and clove oil sourced locally for all our cleans. If you wish for us not to use these products, please let us know. Unfortunately, we can’t guarantee all stains will be removed, your item will be washed and washed again, paying particular attention to tough stains using our specialised techniques. In some circumstances we may require a chemical for mould (if our standard procedure doesn't suffice), however this is will be heavily diluted and thoroughly washed out and rewashed with our standard products. Please be aware, if mould removal is required, we may not be able to follow the cleaning guidelines of said item, proceeding with the clean is done so at your own risk.
We will use all reasonable skill and care when cleaning and restoring your goods, and use techniques that we see best suited to the individual product. Nevertheless, we cannot assume, and hereby specifically exclude, any liability or responsibility for inherent weaknesses or defects in Goods (such as sun fading of fabrics or plastics) which may result in tears or the development of holes in the fabrics that are not readily apparent prior to cleaning by us. We cannot guarantee, and hereby specifically excludes, any liability for any colour loss, colour bleeding, shrinkage, damage to weak and tender fabrics or components including aged or brittle plastics or oxidised metals. Given the delicate nature of certain leather, suede and vinyl, all goods containing any such item or items will be cleaned entirely at your own risk.
Where you have opted for the wheel service and, upon the performance of this service, we find that one or more of your goods’ tyres are unable to be properly inflated due to existing damage or fault then we may cease efforts (at our sole discretion) to inflate the affected tyres. No refunds will be provided in situations where tyres are unable to hold air pressure due to existing weakness, damage or worn parts. Our liability with respect to any damage to goods directly caused by us will be limited to the lesser of the cost of us repairing the damaged good or that amount being four (4) times the charge for cleaning that good regardless of its brand or condition at the time of delivery to the Company. No claims for damages will be recognised unless you advise us in writing (email is acceptable) of the same within 24 hours of receiving your goods back from us.
Please check each of your goods for any money, jewellery or other valuables that may be contained in or on them prior to their delivery to or collection by us. If we find any valuables in your goods, we will make every effort to return them to you but we cannot be, and expressly exclude any liability or responsibility for, any loss of any such articles that are forwarded to us.
We strive to make our service accessible and convenient for most, you can drop off or collect from us in Meridan Plains or we offer the collection of car seats and prams from your home and delivery upon completion with a flat rate of $10. We offer 2x 1-hour time slots each day, between 9:00 am and 10:00 am and between 4:00 pm and 5:00 pm. Whilst booking your appointment, you will need to select the time slot that will work best for you. This service is currently available in areas within a 15 minute radius of our address (21/55 Liekefett way Meridan Plains, QLD 4551)
We always work hard to give you clean baby equipment in a timely manner and we would appreciate the payment also be made in a timely manner as well. All payments must be paid upon collection, if an agreement is made to pay at a different time the payment must be received within 24 hours of collection or the matter will be taken further.
Late fees- If payment isn't received within 30 days of due date, a fee of $40 will be applied, and an additional $7 fee for each week thereafter. If you are having an issue making the payment please contact us immediately so we can discuss a payment plan.
All personal information provided (ie Full name, email, phone number and so on) will stay safe with us. We will continue to be in contact with regular updates, deals and articles. If at any time you would like to unsubscribe to email updates, please email admin.sales@busypramcleaning.com your full name and corresponding email address.
Only one (1) deal, coupon or voucher can be used at any one time. No deal, coupon or voucher can be extended past the expiration date. No rainchecks if you miss out booking an appointment within the valid dates. Each deal or coupon can only be claimed once (1). Vouchers can not be exchanged for cash.
Each draw will be run between the first and last day of each month. To be in the draw you must share a story OR post on Instagram, with either a review of our service or a photo relating to our service, the story or post MUST include our Instagram handle @busypramcleaning. The winner will be drawn at random on the first business day of the new month. They will be contacted privately on Instagram. If the winner agrees, we will then share the winner on our social media accounts. The voucher can not be exchanged for cash.
Please ensure to arrive on time for your appointment. We can not guarantee we will be able to fulfil your appointment if you are late as our appointments are held back to back. If you need to cancel your appointment please do so in writing no later then 48 hours prior to your appointment to be eligible for a full refund. If you cancel within 48 hours, you will be eligible for a refund minus an administration fee of $10. We will strive to have your pram dry by collection however we can not guarantee that it will be, please plan your shopping trip accordingly. Vouchers, deals and coupons will not be accepted for appointments at this event.
By leaving your goods with us, you agree to all terms and conditions stated above.
0401 463 204
admin.sales@busypramcleaning.com
1/41 Sapphire Street, Caloundra West
Queensland 4551
Queensland 4551
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